Return & Refund Policy

We want you to be fully satisfied with your purchase.

 

Returns

You can request a return within 30 days of receiving your order.

 

To be eligible:

– Items must be unused and in original condition
– Tags must be attached
– Original packaging must be included

 

Non-Returnable Items

– Items on final sale
– Used or damaged items not due to our error

 

Refunds

Once your return is received and inspected, we will notify you of approval.
If approved, your refund will be processed to your original payment method within 5–10 business days.

 

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.

 

Exchanges

We only replace items if they are defective or damaged.

 

How to Request a Return

Contact us at support@urbanluxefinds.com.

Include:

  • Order number
  • Reason for return
  • Photos (if applicable)